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We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.
In relation to the website: www.schoolbadges.com ('the Site'). Owner: TCE Ltd, whose principal place of business is at: Newstead Industrial Estate, Trentham, Stoke on Trent. ST4 8HX ('we'/'us'/'our'). Customer services: sales@schoolbadges.com
We may occasionally modify this Privacy Statement, such variations becoming effective immediately upon posting to the Site and by continuing to use the Site, you will be deemed to accept any such variations.
The Site UK-based web site and complies with Data Protection Law relating to the personal information you supply on the Site. The Site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Save as provided below, we will not sell, distribute or disclose information about you as an individual or your personal usage of the Site ('Information') without your consent or unless required or permitted to do so by law. The Information we gather may include name, delivery address, credit or debit card number and expiry date, email address, telephone number, and any personal preferences. If you subscribe to our mailing lists for new release and other information, we may also ask you to answer various general questions about yourself. You may be asked to specify the areas in which you are interested so that we can tailor the information which we send to you to cover the topics and merchandise which we believe you might be interested in.
Please note that we may provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information. We are not responsible for the privacy practices or the content of such web sites.
Your Contact Information
Our Site's registration form requires users to give us contact information, like their name and email address. We use customer contact information from the registration form to send the user information about our company. If any of the information you provide on the form you complete when ordering a product from the Site or subscribing to the services available changes, please notify us at the above Customer Services email address.
In addition to the Information which you supply to us, information and data may be automatically collected through the use of cookies. Our site also uses cookies to keep track of your shopping cart. Cookies are small text files the Site can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Site for you. For example, cookies will tell us whether you viewed the Site with sound or with text on your last visit. Cookies also allow us to count the number of unique and return visitors to our Site.
We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site, but these statistics will include no information personally identifying you.
We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you. Your information may also be transferred to another company in the event of sale of our company to a third party. In that event, we will endeavour to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected. By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Site, you consent to such use and transfer.
If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please email or write to Customer Services at the address given for us above or click the Unsubscribe link (if available) at the bottom of any document you receive from us.
Surveys and user groups
We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
Competitions
Your participation on our Site may mean that we occasionally contact you with the opportunity to enter competitions. Entry to competitions is voluntary, and you are under no obligation to take up an invitation from us to enter. Should you choose to enter a competition, we will treat the information you provide with the same high standard of care as all other customer information, and use the information provided strictly within the entry terms of the competition and this Privacy Statement.
'Email a friend'
We may from time to time operate an 'Email a friend' service. This is a referral service, designed to make it easy for customers to recommend our Site and related websites or offers to a friend, and is a two-step process. First, a customer sends us the friend's name and email address, and secondly, we contact the friend, telling them who we are, and inviting them to take advantage of a particular offer, or to visit our website. When we contact your friend, we always advise them of the name and email address of the friend who made the original referral. We will not use your friend's details for any other purpose.
Guarantee Details
Our customers have never encountered fraudulent use of their credit card as a result of using the services of TCE Limited. Our services are tested and approved for connection directly to the major credit card organisations and we offer additional security by using a third party processing company called Protx (SagePay).
In the unlikely event of your card details being used fraudulently as a result of using the TCE Limited web site you should contact the Customer Services Team as a matter of urgency.
Please be aware that as long as you have card protection, any amounts in excess of £50 are then legal liability of your bank or card issuer.
Remember
Keep 'your' account details and password a secret. As long as you are logged out at the end of a transaction you will have to use YOUR password to enter the site next time you visit.
Do not send credit/debit card details via standard email as this is not secure, please use the payment system provided.
In the unlikely event of unauthorised card use please be sure to contact your card issuer immediately as per your contractual arrangement with them.
Data Protection
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available.
All information supplied by you and held on our servers will not be passed to any third party at any time. All the information we hold about you remains secure on our servers. We do not store financial information like credit card numbers or personal information like social security numbers on this site.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.
General Information and Internet Browsers
From time to time a notice may appear on your screen alerting you to the fact that you are moving from a secure server to one which is not secure. Do not be alarmed by this. The secure part is where we take personal or credit card details from you and is covered by our security guarantee.
Occasionally you will see a message displayed on your browser that indicates that the security certificate is invalid. This is not related to TCE Limited or any of our sites. This means that the version of the browser you are using is invalid and you will need to update. This can be done by contacting your ISP (Internet Service Provider) or your browser provider (e.g. Internet Explorer, Netscape Communicator).
TCE Limited websites are compatible with the following browsers: Mozilla Firefox 3 and newer, Internet Explorer Version 6.0 and newer and most other recent browsers. If you have any further questions regarding security and TCE Limited you can contact us here.
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